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FREQUENTLY
ASKED QUESTIONS
(FAQ)
Caribbean Glo Handmade Jewelry?
Why should I order from
People who are looking for authentic handmade jewelry need look no further!! Caribbean Glo's beaded jewelry is made with high-quality, all natural materials and hand-crafted with care to produce a one-of-a-kind product. Glo makes each piece herself to order - no mass production here! In addition, Glo is constantly coming up with new designs and new types of jewelry which customers can find by continuing to visit
CaribbeanGlo.com. And all of that at a very affordable price!!CaribbeanGlo.com is safe and secure?
How do I know that ordering from
Customers can rest assured that ordering from
CaribbeanGlo.com will be safe and accurate. The site is run by Glo herself and the sales are managed by PayPal, a safe and secure online way to purchase small business products. Visit PayPal.com to read more about their security measures. If you are uncomfortable in anyway ordering online from Glo, just e-mail her at Gloria@CaribbeanGlo.com or call her at 340-998-6353 to discuss your order, concerns and questions.
How soon after my order is placed will it be shipped?
Most orders will be shipped within 3-4 days after the order is placed. Within 24 hours of placing your order, all customers will receive a personalized e-mail from Glo reviewing your order and confirming all of the details. All customers can be assured that their order has been received and that it will be filled in an accurate and timely manner.
What type of shipping method is used?
Caribbean Glo Handmade Jewelry
uses USPS Priority Mail for all orders to the US and Canada, unless otherwise requested. Express orders are available for an additional fee - just note this in your order and Glo will contact you with the details. Please note: Shipping for all orders is always free when USPS Priority Mail is used!! You will receive your order quickly and safely - for free!!CaribbeanGlo.com ship worldwide?
Does
You bet!! Glo will ship anywhere in the world - shipping rates will vary depending on location. Just simply pick the items you would like to order and contact
Gloria@CaribbeanGlo.com with the shipping location. Glo will contact you back within 24 hours with the details of your order cost and shipping methods.CaribbeanGlo.com?
What type of payment methods can I use at
All major credit cards and personal checks can be accepted at
CaribbeanGlo.com via PayPal. Payment is safe, secure and accurate. Visit PayPal.com for more information on their security measures and payment methods. CaribbeanGlo.com is quick, easy and inexpensive. Give it a try!! Glo will accept personal checks and money orders through the US mail if the customer contacts her directly at Gloria@CaribbeanGlo.com or 340-998-6353.
Will sales tax be added to my order?
Nope! No sales tax and no shipping charges (to US and Canada)! What could be better?
How do I know that distinct attention will be paid to every aspect of my order?
Particular detail is paid to each piece and its creation, down to each and every bead. Glo seeks to create beautiful handmade jewelry that is all natural and long-lasting, at an affordable price. Handmade jewelry does not have to be expensive to be beautiful and unique. Any piece of jewelry ordered from Caribbean Glo is made to order and created with love and expertise. All materials used to create this jewelry are high-quality and all natural. Each piece is one-of-a-kind and created uniquely for each customer.
Can I change something (i.e. color, size, style) about a piece already available on CaribbeanGlo.com?
When purchasing products through
CaribbeanGlo.com, you will be provided with an area to send any type of message to Glo directly that she will read upon receiving your order. This is a good place to enter information such as a product color, style or size change. Just make sure that your contact information is accurate and Glo will contact you if there is any sort of problem.
What if I have a special request regarding the order I am placing?
When purchasing products through
CaribbeanGlo.com, you will be provided with an area to send any type of message to Glo directly that she will read upon receiving your order. This is a good place to enter information such as a product color, style or size change. Just make sure that your contact information is accurate and Glo will contact you if there is any sort of problem.
How do I find out what materials each piece is made from? Why is this important?
Each piece found on
CaribbeanGlo.com is listed along with a detailed description of what type of materials it is composed of. In addition, there is an information page that describes in great detail all of the type of materials that Glo uses when creating her handmade jewelry. This is important because the type of materials used to create handmade jewelry can vary quite a bit in quality and this will, in turn, affect the integrity of the piece. High-quality materials will ensure that you are buying a long-lasting piece of jewelry. If you have any sort of question at all regarding the materials used in any piece of Caribbean Glo Handmade Jewelry, just simply e-mail Glo with the Item # and question at Gloria@CaribbeanGlo.com or call her at 340-998-6353.
Why did my piece of handmade jewelry look slightly different in color, size or shape from the picture I saw on the website?
Please remember that each piece of
Caribbean Glo Handmade Jewelry is one-of-a-kind and due to the characteristics of natural products such as shell and hand-blown glass, pieces can vary slightly in color, size or shape. Glo will always do her very best to make sure that her products are as close to the description as possible. Remember - each piece is absolutely guaranteed, so if you are unhappy for any reason, Glo will replace your jewelry or refund your money. However, the uniqueness is what makes it beautiful!
What if I am not happy with my order after I receive it?
Glo absolutely guarantees all of her work. 99.9% of all customers love their pieces! However, if for some reason you are not happy with your handmade jewelry from Glo, just return it in a safe, secure package within 2 weeks and Glo will refund all of your money or replace your order with something else of your choice. No questions, no hassles, no kidding!!
CaribbeanGlo.com?
What if I cannot find what I am looking for at
No problem! What you see online is just the tip of the iceberg! There are many more designs and styles that Glo is capable of creating if you just ask! Just simply e-mail
Gloria@CaribbeanGlo.com or call 340-998-6353 and discuss what you are looking for with Glo and she will do her very best to help you find what you are looking for. In addition, you can place custom orders through CaribbeanGlo.com by clicking on the custom order link or calling 340-998-6353 and you can have almost any piece of beaded handmade jewelry made to your exact liking.CaribbeanGlo.com?
Can I place custom orders at
Absolutely! Glo will be happy to make any piece of jewelry for the customer in any color, style or size that is possible. You can also suggest styles or designs that you do not see on the website. You can place custom orders through
CaribbeanGlo.com by clicking on the custom order link or calling 340-998-6353 and you can have almost any piece of beaded handmade jewelry made to your exact liking.
Can I send Glo a picture of a design that I would like to create or a piece of clothing that I want to match?
Absolutely!! Want to match that perfect dress? Need a unique style of jewelry to finish off that perfect outfit? Just have a really cool idea for handmade jewelry or other body adornment? Pictures and other ideas can be e-mailed to
Gloria@CaribbeanGlo.com or give her a call at 340-998-6353. Glo will get back to you within 24 hours to discuss your idea!!
Can I make a suggestion, request or ask a question?
Please do! Glo is just a simple artist who creates a beautiful product and has turned her hobby into a way to make money for her and her family. She welcomes and appreciates any sort of input that her customers may have to offer. Please feel free to contact
Gloria@CaribbeanGlo.com or call her at 340-998-6353. There is also a message area provided to the customer when placing an order. Thank you.Caribbean Glo Handmade Jewelry?
Can I purchase a gift certificate from
Absolutely! What a wonderful gift for a friend or loved one! You can purchase a gift certificate on the website in several different amounts or just simply contact
Gloria@CaribbeanGlo.com or call 340-998-6353 to discuss the details of your purchase.
I would like my purchase to come in a gift bag. Is this possible?
Every piece of
Caribbean Glo Handmade Jewelry is shipped out in a beautiful satin gift bag, wrapped with the utmost care and respect. If you have an additional request regarding the wrapping or packaging of your order, just contact Glo and let her know!!
Can my order be shipped straight to the person I am giving it to?
Yes it can! When placing your order, there will be a message area in which you can enter special shipping instructions or other information that Glo will receive when she gets your order. Glo will contact you with any questions, so make sure that your contact information is correct!
Caribbean Glo Handmade Jewelry stand out from all the other jewelry available on the web?
What qualities make
Caribbean Glo Handmade Jewelry
is a small, intimate business that is run by Glo herself. Any piece of jewelry ordered from Caribbean Glo is made to order and created with love and expertise. All materials used to create this jewelry are high-quality and all natural. Each piece is one-of-a-kind and created uniquely for each customer. Particular detail is paid to each piece and its creation, down to each and every bead. Glo seeks to create beautiful handmade jewelry that is all natural and long-lasting, at an affordable price. Handmade jewelry does not have to be expensive to be beautiful and unique. The bigger websites and companies simply cannot offer the customer this type of personalized product or original guarantee.Caribbean Glo Handmade Jewelry?
Why buy from a small business like
If you are looking for a unique product that is created with care and expertise, then purchasing from a small business artist such as Glo is the way to go. Mass produced products often leave the customer feeling disappointed and quality is not always a priority.
Caribbean Glo Handmade Jewelry is meant to be worn in good health, make the customer feel happy with their purchase and last a very long time. And it will be affordable. Support small artists!!
Why not go to a bigger, more well-known website?
The bigger websites and companies simply cannot offer the customer the type of personalized products or original guarantee that
Caribbean Glo Handmade Jewelry has to offer. Particular detail is paid to each piece and its creation, down to each and every bead. Glo seeks to create beautiful handmade jewelry that is all natural and long-lasting, at an affordable price. Handmade jewelry does not have to be expensive to be beautiful and unique. Caribbean Glo Handmade Jewelry is a small, intimate business that is run by Glo herself. Any piece of jewelry ordered from Caribbean Glo is made to order and created with love and expertise. All materials used to create this jewelry are high-quality and all natural. Each piece is one-of-a-kind and created uniquely for each customer.
Does Glo display at any other locations besides on the internet?
Glo has studio at Tillett Gardens on St. Thomas, US Virgin Islands, where all of her creations are made and displayed. When visiting St. Thomas, please give her a call at
340-998-6353 to schedule an appointment for a private showing at no charge. Also when in St. Thomas, Glo offers beading classes from time to time - a fun and inexpensive way to learn how to create beautiful jewelry all by yourself! A schedule of these classes will be posted on the website. In addition, Glo travels all over the mainland during the summer displaying at various art shows and festivals. A schedule of where she will be showing will be continually posted on the website.
Tell me more about Glo and her small business.
Glo is a self-taught artist who lives in St. Thomas, US Virgin Islands. Glo lives on this Caribbean island with her husband, Morvis, and two beautiful children, Diego and Bella.
Caribbean Glo Handmade Jewelry was started after the birth of her first child (2002) when she was looking for a way to bring in income for her family but still stay at home with her son. Jewelry making was a hobby of hers that turned into a successful money maker. After a lot of hard-work and diligence, Glo’s small jewelry business has become a popular place for people to find beautiful handmade jewelry, both in St. Thomas and online. 
Glo's children - Bella & Diego
Any questions, comments, etc:
Contact Glo!
Gloria@CaribbeanGlo.com
340-777-7281
340-998-6353
*Almost any item can be
ordered in a
different color, style or size!
Please visit my Custom Orders
page
*All jewelry is made with only
the best,
high-quality materials -
Please visit my Info page
for more on what each piece is constructed with.
Visit our new
Gift Certificate page.
A perfect gift idea for anyone!
Want to make a suggestion?
Gloria@CaribbeanGlo.com
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Gloria@CaribbeanGlo.com
